Privacy Policy

Effective Date: January 2025

Welcome to The Charles Collection! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a booking, sign up for our newsletter, contact us, or interact with our website. This may include:

  • Name
  • Email address
  • Phone number
  • Payment details (processed securely through third-party services)
  • Booking details (dates, preferences, etc.)
  • Any other information you provide voluntarily

Additionally, we automatically collect non-personal information such as:

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Referring website URLs

2. How We Use Your Information

We use your information to:

Process and confirm your bookings

Improve our website and services

Communicate with you regarding inquiries, bookings, or promotions

Send marketing emails (if you have opted in)

Prevent fraudulent transactions and enhance security

Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Third-party service providers for payment processing, website analytics, and email communications

Law enforcement or regulatory authorities if required by law

Business partners or affiliates when necessary to fulfill your booking

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These help us analyze website traffic, remember your preferences, and improve our services.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as:

Requesting access to your data

Requesting corrections to inaccurate information

Requesting deletion of your personal data

Opting out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please check back periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

The Charles Collection